Privacy Policy

The Hive Padel Club (“The Hive,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, join our waitlist, contact us, register your interest in memberships, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

‍

Information We Collect

‍

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, membership interest, questions, messages, and any other information you submit through our website forms.

‍

We may also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, and general website usage data.

‍

How We Use Your Information

‍

We may use the information we collect to respond to inquiries, manage waitlist submissions, provide updates about The Hive, share membership information, send opening announcements, improve our website, communicate about events or promotions, and maintain the security and performance of our website.

‍

If you sign up for email or text updates, we may use your contact information to send you relevant communications. You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

‍

Memberships, Bookings, and Payments

‍

If we offer online memberships, bookings, deposits, or payments, your information may be processed by secure third-party service providers. We do not store full payment card details on our website unless specifically stated. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

‍

Cookies and Tracking Technologies

‍

Our website may use cookies, analytics tools, pixels, or similar technologies to understand how visitors use the site, improve performance, remember preferences, and support marketing or advertising efforts.

‍

You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

‍

How We Share Information

‍

We do not sell your personal information in the traditional sense.

‍

We may share information with trusted service providers who help us operate our website, manage forms, send emails, process payments, analyze website traffic, or provide other business services. These providers are only given the information needed to perform their services.

‍

We may also disclose information if required by law, to protect our rights, to prevent fraud or misuse, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

‍

Email and Text Communications

‍

If you provide your email address or phone number, you may receive updates about The Hive, including waitlist information, membership opportunities, events, opening announcements, and promotional messages.

‍

You can opt out of email communications by using the unsubscribe link in our emails. You may opt out of text messages by replying “STOP” or following the instructions provided in the message.

‍

Data Retention

‍

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

‍

Data Security

‍

We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

‍

Your Privacy Rights

‍

Depending on where you live, you may have certain rights regarding your personal information.

‍

These may include the right to request access to your personal information, request deletion, request a copy of information you provided, correct inaccurate information where applicable, or opt out of certain types of data processing.

‍

To make a privacy request, please contact us using the information below. We may need to verify your identity before completing your request.

‍

Children’s Privacy

‍

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

‍

Third-Party Links

‍

Our website may include links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any information.

‍

Updates to This Privacy Policy

‍

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated policy.

‍

Contact Us

‍

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

‍

The Hive Padel Club
1915 S 4800 W
Salt Lake City, UT 84104
Email: contact@thehivepadel.com‍